FAQS
(Frequently Asked Questions)

Phali Coins are digital reward points earned through purchases, social actions, and loyalty programs on partner websites. These are not cryptocurrency or tradable tokens neither they are legal tender — they’re digital points that can be redeemed for real gold or silver coins.

You can earn Phali Coins by:

  • Shopping on partner websites

  • Performing actions like sharing or liking

  • Anniversary rewards

  • Participating in special campaigns

Visit the How to Earn page for a complete breakdown.

Yes. All Phali Coins are valid for 10 years from the date they were issued. After expiry, the coins cannot be redeemed or restored.

You can redeem your coins for:

  • 5g Gold Phali Coin (5,00,00,000 coins)

  • 20g Silver Phali Coin (20,00,000 coins)

You may redeem up to 15,00,00,000 Phali Coins.

Just fill out the redemption form:

Provide your username, coin total, shipping address, and contact info. Our team will verify your request before shipping.

Yes. We do collect government-issued ID proofs. You need to provide correct personal and shipping details to complete the claim along with ID proofs.

Phali Coin currently delivers only within India. We’re working on expanding service areas in the future.

Yes. We store only the minimum information required to process your reward. Your data is never sold or shared. For more details, see our Privacy Policy.

Reach out to us through the Contact Us form or email support@phalicoin.com. We’ll respond within 2–3 business days.