We typically respond to all inquiries within 2–3 business days. For time-sensitive issues, please ensure your contact details are entered correctly.

We do not verify Phali Coin balances through this contact form. If you wish to redeem your coins for gold or silver, please use the Claim Gold Coin or Claim Silver Coin forms.

If you’ve already submitted a claim and need an update on delivery, please mention your submission date and claim type (Gold/Silver) in your message.

At the moment, we handle all support via email and contact form only. You can expect prompt replies via support@phalicoin.com.