OUR TRUSTED DELIVERY PROCESS
At Phali Coin, delivering real value is at the heart of what we do. Once your redemption request is verified, we securely dispatch your physical 5g Gold or 20g Silver Phali Coin through our trusted logistics partners.
From verification to doorstep — here’s how your reward travels.
Claim Received
You submit your Gold or Silver Coin redemption request via our claim form with all necessary details.
Internal Verification
Our team reviews your Phali Coin balance, Aadhaar and PAN details for authenticity and completeness.
Coin Packaging
Once verified, your physical coin is packed with care using tamper-proof packaging and serialized labels.
Dispatched via Secure Courier
We ship your coin via a secure delivery partner such as India Post, Blue Dart, or DTDC, depending on location.
Delivered to Your Doorstep
You’ll receive your Gold or Silver Phali Coin within 10–15 business days. Tracking info is sent via email.
IMPORTANT DELIVERY GUIDELINES
Delivery in India Only
Orders are shipped exclusively within Indian territory.
Business Days Only
Coin redemptions are processed Monday–Friday, excluding public holidays.
Secure Packing
Coins are packed with tamper-evident, weatherproof packaging.
7-Day Dispatch Time
Shipping takes place within 7 working days of verification.
No In-Person Pickup
We do not offer counter delivery or pickup by hand.
Report Issues Quickly
Inform us of any delivery issues within 48 hours of receipt.